CLAIMS ADVOCACY
You buy insurance to protect your company from expected risks—fires, hurricanes, accidental injuries, car accidents. But you might have never expected an insurance company would deny your claim. There's nothing more frustrating than spending thousands of dollars on insurance only to be told you don't have coverage.
Claims advocacy is our core competency at Catalyze. Rex Bearden, our managing director, has spent his career specializing in insurance claims and coverage analysis. As in-house claims counsel, Rex learned how insurance companies handle claims and process coverage disputes. As outside coverage counsel, Rex deepened his understanding of how insurers leverage their size to create an unlevel playing field. And as the claims director for a large agency, Rex finally discovered that his years of representing insurance companies put him in a unique position to do right by the policyholder. As a consultant, Rex has committed himself to using his powers for good—call it karma.
Here's how we fight for you:
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Assess the facts relevant to coverage and evaluate the insurance company's coverage position.
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If the insurance company is wrong, we'll lead the effort to request reconsideration.
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A properly worded, informal request is typically all that's needed to convince the insurer to change their position. When that doesn't work, we're not afraid to push. We're zealous negotiators and know the right buttons to press.
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There may be other industry professionals better suited to pursue certain claims—coverage attorneys, public adjusters, forensic accountants. We can connect you with the best in the business.
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If the insurance company is right (and sometimes they are), we'll work with you and your insurance agent to close the coverage gap. You can't predict every type of loss, and sometimes a near miss is a blessing in disguise.